Service Quality Assessment

Thank you for choosing to use the services of Adept Recruitment.

Our quality management programme forms part of the recognised British Standard accreditation ISO:9001:2000. This system is designed to ensure that we maintain a consistently high standard of service appropriate to the needs if our clients.

The information that you provide will become part of our brief to assist in planning and improving our ongoing services to you. It will also help us to clarify your priorities and preferences whilst highlighting any areas of weakness where we may need to improve.
About You
Company Name:
Contact Name:
Email Address:
(If you would like a copy of your answers.)
Information about the Role
What Division did you use, and what type of role did you register?
  Temp Perm FTC Main Consultant
Accountancy
Legal Accountancy
Legal Costs
Charity
Secretarial
HR & Training
Legal
Temporary Division
Job Title:    Salary:  
Please assess the following performance criteria
  Excellent Good Average Below Standard Poor
Ability to understand your requirements
Ability to meet your requirements
Speed of service
Level of communication
Accuracy, Standard and Detail of CV's
Standard of Professionalism
Are there any extra details you would like to see on CV's ?
Please assess Adept Recruitment overall
Would you ever use Adept Recruitment again? Yes    No 
If No: for what reason? 
Would you consider us as your first choice next time?   Yes    No
Do you have any other comments about our service?
Planning for the future
What are your top 3 priorities when selecting an agency?
Would you consider a Sole Agency on your next vacancy? Special rates available.   Yes  No 
What areas of recruitment are you responsible for?
What is your most critical role now?
Would you consider using other areas of Adept Recruitment for any recruitment that you many have, if so please state which. Special rates will be available.